10-11 Market Street, Darwen, BB3 1AZ, United Kingdom
Mon | 10:00 – 16:30 | |
Tue | 10:00 – 13:00 | |
Wed | 10:00 – 16:30 | |
Thu | 10:00 – 16:30 | |
Fri | 10:00 – 16:30 | |
Sat | Closed | |
Sun | Closed |
Phone lines are open 9:30am to 4:30pm Monday, Wednesday, Thursday and Friday and 9:30am to 1pm on Tuesday
Our complaints commitment
Our staff & volunteers will always do their best to ensure that we provide our Members, service users and partner agencies with high quality products and customer service. However, we accept sometimes things go wrong and if they do we want to hear about it.
If you are not satisfied with something we do, have done or have not done then get in touch and we will investigate your complaint as soon as possible. If we have done something wrong we will want to put it right. Our Complaints Policy is designed to do this as quickly as we can and to keep you informed.
Complaints Procedure (pdf)
Download